SHIPPING AND RETURNS

 



SHIPPING:

Orders ship Monday through Friday. All orders ship within 24 hours. Shipping is cut off Friday at noon eastern standard time, any orders placed on Friday after noon will be processed and shipped Monday. 




SHIPPING CARRIERS:

USPS AND UPS.  If you wish to use a different carrier service, please contact us directly so we can arrange that for you. 



RETURNS:

Due to hygeine concerns all salves, tinctures and teas will not be elligible for return. Returns are not elligible on custom made preparations. T-shirts and hats are eligible for return within 48 hours after recieving the package. Must include original tag and packaging, must not appear worn. 



EXCHANGES:

Exchanges are not valid on custom made preparations. T-shirts may be exchanged for another size (if in stock). Tea, tincture and salve may be exchanged, must be unopened and unused. Please contact me to start your exchange process. You will be required to mail the products back. When products are received and are not opened or used, your exchange will be shipped.

 



DAMAGED ITEMS:

I consciously pack every order with love, if you recieve a damaged product please contact me immediately. I do recommend upgrading to priorty mail; which includes insurance. This allows both you and I to be refunded by the USPS.